@inbook {maor_2015 , title = {Theorizing bureaucratic reputation}, booktitle = {Organizational Reputation in the Public Sector}, year = {2015}, pages = {17{\textendash}36}, publisher = {Routledge}, organization = {Routledge}, address = {London}, author = {Maor, Moshe,}, editor = {Arild, W{\ae}raas, and Maor, Moshe} }